Privacy Policy for MyMSME Web/Mobile Application

This privacy policy governs your use of the MyMSME mobile application that is hosted at NIC's e-Gov Mobile App Account in Google Play Store. The contents published on these Applications were provided by the concerned Ministries/Departments of Government of India or the allied government establishment. This information provided through these applications may not have any legal sanctity and are for general reference only, unless otherwise specified. However, every effort has been made to provide accurate and reliable information through these applications. Users are advised to verify the correctness of the facts published here from the concerned authorities. National Informatics Centre will not be responsible for the accuracy and correctness of the contents available in the application.

Privacy Policy
Ministry of Micro, Small & Medium Enterprises does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually. If you choose to provide us with your personal information, like names or addresses, when you visit our website/mobile app, we use it only to fulfill your request for information.To use the respective section, this website/mobile app does not require registration.

Hyper linking Policy

Links to external websites/portals

At many places in this website/mobile app, you shall find links to other Websites/PortallWeb Application/Mobile apps. These links have been placed for your convenience. Ministry of Micro, Small & Medium Enterprises is not responsible for the contents of the linked destinations and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Website/mobile app should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked destinations.

Links to our Website/mobile app by other websites/Portals

We do not object to you linking directly to the information that is hosted on this Website/mobile app and no prior permission is required for the same. However, we would like you to inform us about any links provided to this website so that you can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and informationabout the way you use the Application.

When you visit the mobile application, it may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map. The location information may be sent to authorities for taking necessary actions and making policy decisions.

If you do not want the app to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. However, if the service provided by the Application requires the location services using GPS technology, such services offered by the application will not be available for you.

Misuse by Non Targeted Users

All mobile apps are meant for use by the targeted audience only. Misuse by non-targeted users should be prevented by owner of the mobile.


We do not sell or share any personally identifiable information volunteered on this site to any third party (public/private). Any information provided to this website/App will be protected from loss, misuse, unauthorizedaccess or disclosure, alteration, or destruction.

Any purpose as may be required under applicable laws;

Personal information as submitted and lor captured may be shared with law enforcement agencies and other Government departments if the ministry of Micro, Small and Medium Enterprises has a good faith I belief that access, use, preservation or disclosure of the information is reasonably necessary to ;

1. Meet any applicable law, regulation, legal process or enforceable government request.
2. Enforce applicable terms of Service, including investigation of potential violations.
3. Detect, prevent or otherwise address fraud, security or technical issues.
4. Protect against harm to the rights, property or safety of our system, other users or the public as required or permitted by law.
5. It will be a constant endeavor to protect the system from unauthorized access or unauthorized alterations, disclosure or destruction of information. In particular, all the information will be held in encrypted form and the communication channels for accessing the portal and transfer of data in encrypted using SSL as permissible under the law. Further, multi-factor authentication has been deployed to ensure authenticity of the user.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at helpline-msme[at]gov[dot]in.