This privacy policy governs your use of the MyMSME mobile application that is hosted at NIC's e-Gov
Mobile App Account in Google Play Store. The contents published on these Applications were provided
by the concerned Ministries/Departments of Government of India or the allied government establishment.
This information provided through these applications may not have any legal sanctity and are for
general reference only, unless otherwise specified. However, every effort has been made to
provide accurate and reliable information through these applications. Users are advised to verify the
correctness of the facts published here from the concerned authorities. National Informatics Centre will
not be responsible for the accuracy and correctness of the contents available in the application.
Privacy Policy
Ministry of Micro, Small & Medium Enterprises does not automatically capture any specific personal
information from you (like name, phone number or e-mail address), that allows us to identify you
individually. If you choose to provide us with your personal information, like names or addresses,
when you visit our website/mobile app, we use it only to fulfill your request for information.To use
the respective section, this website/mobile app does not require registration.
Hyper linking Policy
Links to external websites/portals
At many places in this website/mobile app, you shall find links to other Websites/PortallWeb
Application/Mobile apps. These links have been placed for your convenience. Ministry of Micro, Small &
Medium Enterprises is not responsible for the contents of the linked destinations and does not
necessarily endorse the views expressed in them. Mere presence of the link or its listing on this
Website/mobile app should not be assumed as endorsement of any kind. We cannot guarantee that
these links will work all the time and we have no control over availability of linked destinations.
Links to our Website/mobile app by other websites/Portals
We do not object to you linking directly to the information that is hosted on this
Website/mobile app and no prior permission is required for the same. However, we would like you to
inform us about any links provided to this website so that you can be informed of any changes or updates
therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to
this website must load into a newly opened browser window of the User.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to,
the type of mobile device you use, your mobile devices unique device ID, the IP address of your
mobile device, your mobile operating system, the type of mobile Internet browsers you use, and
informationabout the way you use the Application.
When you visit the mobile application, it may use GPS technology (or other similar technology) to
determine your current location in order to determine the city you are located within and display a
location map. The location information may be sent to authorities for taking necessary actions
and making policy decisions.
If you do not want the app to use your location for the purposes set forth above, you should turn off
the location services for the mobile application located in your account settings or in your mobile
phone settings and/or within the mobile application. However, if the service provided by the
Application requires the location services using GPS technology, such services offered by the application
will not be available for you.
Misuse by Non Targeted Users
All mobile apps are meant for use by the targeted audience only. Misuse by non-targeted users should
be prevented by owner of the mobile.
Security
We do not sell or share any personally identifiable information volunteered on this site to any third
party (public/private). Any information provided to this website/App will be protected from loss, misuse,
unauthorizedaccess or disclosure, alteration, or destruction.
Any purpose as may be required under applicable laws;
Personal information as submitted and lor captured may be shared with law enforcement
agencies and other Government departments if the ministry of Micro, Small and Medium Enterprises
has a good faith I belief that access, use, preservation or disclosure of the information is reasonably
necessary to ;
1. Meet any applicable law, regulation, legal process or enforceable government request.
2. Enforce applicable terms of Service, including investigation of potential violations.
3. Detect, prevent or otherwise address fraud, security or technical issues.
4. Protect against harm to the rights, property or safety of our system, other users or the public as
required or permitted by law.
5. It will be a constant endeavor to protect the system from unauthorized access or unauthorized
alterations, disclosure or destruction of information. In particular, all the information will be held
in encrypted form and the communication channels for accessing the portal and transfer of data
in encrypted using SSL as permissible under the law. Further, multi-factor authentication has
been deployed to ensure authenticity of the user.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any
changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult
this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
You can check the history of this policy by clicking here.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this
Privacy Policy now and as amended by us.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our
practices, please contact us via email at helpline-msme[at]gov[dot]in.